Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www.crittercash.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows Critter Cash to send you email messages and advertisements. You may not cancel receiving email ads from Critter Cash without terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome international members with the exception of China!

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

Activity Questions:

How can I stay active?
In order to keep your account active, you must read at least 10 Email ads within 30 days.

Vacation Questions:

How much vacation time am I allowed?
Each member is allowed to take a total of 12 weeks of vacation every calendar year. If there is an emergency and you need more time than 12 weeks, send me a contact email and I will take emergencies into consideration.

Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned the minimum $1 payout.

How can I request payment?
As soon as you reach payout, Click on "My Redemption Area" in your account menu. You will be directed to the "Redemption Central" page. There you will scroll down until you see "Member Payout This will ask for your ad information, you will need to complete the form as follows: 1. Your comments and notes: "payout". 2. Ad description: "payout". 3. Paid link URL: Any URL ( I would suggest copying and pasting the url you see in your browser). 4. Ad text: "payout". 1.00 Payout - $1.00" Follow the steps listed above to request payout. After you request payout, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30 days, or reasonable time thereafter.

How am I paid?
Payments are made via PayPal or Serve (US members only).


Referral Questions

How can I refer other affiliates?
You may place a link with your referral url to Critter Cash on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn 10% of their direct referral earnings.

Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral earnings show up, even for affiliates that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.